I fell in love with PACE when I was doing my internship. Everyone at PACE loves their job and it shows through the smile and attitude they express daily. PACE feels like an extension of my family. The care and attention each of our participants receive makes a real difference in each of their lives. Our participants have a wealth of knowledge to share and I truly enjoy learning from each one of them.

As part of the Outreach and Enrollment Department, Heather travels to potential PACE participant's homes to do an initial intake assessment and gather financial and insurance documentation for Medicaid purposes. If the individual meets all four of the eligibility criteria, she then schedules them for a pre-enrollment visit to PACE.

Heather is also responsible for maintaining each of PACE’s current participants Medicaid and Food Stamp benefits. She communicates with the participant and/or their caregiver about the documentation needed each year at redetermination time along with the required documents for DHHS for this process.

In her free time, Heather enjoys making memories with her family and cheering on her children on as they accomplish milestones. She also enjoys the laughter and silliness of family game nights.  Very dear to her heart, Heather loves spending quality time with her parents and making sure her children have a multitude of memories with them.